Forward Role Marketing
Digital Acquisition

Specialist recruitment for Digital Acquisition teams.

Permanent SEO, PPC, Paid Social, Affiliates and Programmatic hires for client-side brands across the UK, from first executive through to Head of.

SEOPPC & Paid SearchPaid SocialAffiliates & PartnershipsDisplay & Programmatic
190
permanent Digital Acquisition hires since 2021
80
client businesses hired for
78%
of hires made for clients who came back to us
55%
of hires at Manager, Lead or Head of level
Forward Role placement data, 2021 to September 2026.
The desk

Most of our work comes from brands that have hired with us before.

Forward Role's Digital Acquisition desk recruits permanent talent into client-side marketing teams: the people who run search, paid media, social, affiliate and programmatic activity in-house.

Our clients are predominantly consumer brands in retail, ecommerce, travel and leisure, alongside a growing number of services businesses. We recruit at every level of the team, from assistant and executive hires through to the Managers, Leads and Heads of who run the channel.

We also recruit for European market roles, including Dutch, French and German speaking performance and PPC specialists, and EU-focused paid media managers.

Thirty-nine of our clients have hired with us more than once. JD Sports, Awaze and 247 Home Furnishings are among the brands we have worked with across several years and several hires.

What we cover

Five channels, every level.

Each channel has its own skills, tools and career path. We recruit across all five, and into the performance and acquisition leadership roles that sit over them.

01

PPC & Paid Search

  • PPC Assistant
  • PPC Executive
  • Senior PPC Executive
  • PPC Manager
  • Head of PPC
02

Paid Social

  • Paid Social Assistant
  • Paid Social Executive
  • Senior Paid Social Executive
  • Paid Social Manager
  • Head of Paid Social
03

SEO

  • SEO Assistant
  • SEO Executive
  • Senior SEO Executive
  • SEO Manager
  • Head of SEO
04

Affiliates & Partnerships

  • Affiliates Assistant
  • Affiliates Executive
  • Senior Affiliates Executive
  • Affiliates Manager
  • Head of Partnerships
05

Display & Programmatic

  • Display Executive
  • Senior Display Executive
  • Media Buyer
  • Programmatic Manager
  • Head of Programmatic
Leadership roles Paid Media LeadPerformance Marketing ManagerDigital Acquisition ManagerHead of Performance MarketingHead of Acquisition
Track record

Where our hires have gone.

Every permanent hire the desk has made since 2021, by channel, by level and by the sector of the client.

Paid Media, PPC & Paid Search89
Performance Marketing & Acquisition38
Paid Social27
Affiliates & Partnerships20
SEO12
Display, Programmatic & Growth4

By level

Head of7 Manager / Lead97 Senior Exec / Specialist33 Assistant / Executive53

By client sector

Retail & ecommerce64% Travel & leisure9% Agency6% Services, FS & other20%
Forward Role placement data, January 2021 to September 2026. 190 permanent hires.
Clients

Who we work with.

Three of the brands we have recruited for over several years, and a selection of the wider client base.

JD Sports
2022 to 2026
16permanent hires

The paid media team, from executives through to Leads and Managers, including UK paid social and a Paid Media Manager for JD's EU North region.

Paid Media ExecutiveSenior Paid Media ExecutivePaid Media LeadPaid Media ManagerPaid Social Manager
Awaze
2022 to 2026
11permanent hires

Hires across performance marketing, paid social and SEO for the holiday rentals group, including a Dutch speaking Performance Lead.

Performance Marketing ManagerPaid Social LeadSEO ManagerPaid Media ManagerSocial & Influencer Lead
247 Home Furnishings
2023 to 2026
6permanent hires

Leadership and specialist hires for the business behind 247 Blinds, up to Head of Performance Marketing.

Head of Performance MarketingSenior Paid Media ManagerPaid Media LeadSEO ManagerPPC Manager
We have also recruited for
Regatta
Castore
Domino's
SharkNinja
Next
SimpliSafe
Pretty Little Thing
Matalan
Pets at Home
Card Factory
The Co-operative Group
Lakeland
webuyanycar.com
Motorpoint
Betfred
Gear4music
Beauty Bay
CurrentBody
Sykes Cottages
Eurocamp
BrightHR
Peninsula
Zuto
SportsShoes.com
Salons Direct
The Modern Milkman
Parcel2Go
Moneypenny
I Saw It First
OneVoice Digital
How we work

Specialists in one market.

Digital Acquisition is a specialist market with its own skills and its own pay scales. Knowing it in detail is what lets us move quickly and give clients a straight answer.

01

Understanding the hire

We start with the team: the channels you run in-house, the platforms and agencies you work with, and what the role needs to own. A PPC Manager running a large retail account and one building a channel from scratch are different searches, and we brief them that way.

02

Communication through the process

Clients and candidates hear from us at every stage, from interview tasks to feedback and offer. It is the point candidates mention most often in their reviews, and it is a large part of why our clients come back.

03

An honest view of the market

We give a clear view on salary, availability and how a role will be received, and we will say so when a brief needs adjusting. Our Marketing & Digital Salary Guide sets out current pay across the discipline.

04

Building teams, not single roles

Many of our clients use us to build or rebuild a whole function over time. We have recruited across whole teams at JD Sports and Regatta, and built the Affiliate & Partnerships team at TOTUM.

Salary benchmarkingCurrent pay data across each channel and level.
Market insight & mappingWho is out there, where they sit and what it will take to move them.
Campaign planningStructured campaigns for multiple hires into one team.
FR RepresentAnonymous diversity data reported at every stage of a campaign.
Reviews

In their words.

Charlotte was instrumental in building the highly effective Affiliate & Partnership department while I was at TOTUM with her passion, skills and experience perfectly delivering a service that was as smooth and enjoyable as I have experienced during all my years of recruiting to grow teams. Charlotte took the time to really collaborate with us and understand exactly the profile of candidate we wished to bring into the business, her communication style is always clear and effective in managing the recruitment process and the successful candidates were ideal hires that we were delighted to welcome into the brand.

Head of Digital TOTUM

Charlotte is a dream. I always had a sceptical opinion of recruiters but had seen Charlotte's activity on LinkedIn & thought she appeared from a distance, a bit of a Superstar in the field. Charlotte has managed to change my opinion of the recruitment field. She is the consummate professional, with communication consistent throughout & to the highest standard I've ever come across. Helping myself to find, what feels like a 1-in-a-million opportunity in Paid Advertising in the North of England.

Paid Media Lead

Charlotte was amazing right the way through the process, she kept me up to date, checked in when needed and was a brilliant sounding board on other roles and offers that were going on. In a world of chaos, she was always calm, had a plan and the most important thing that shone through was her honesty and professionalism. Anyone looking for a role in PPC/Paid Media should definitely reach out.

Senior PPC Manager

I couldn't recommend Charlotte enough! She made the process of finding the right role for me and interviewing so straightforward and stress free. She kept me updated every step of the way, from sending over interview tasks to giving feedback, and if I had anything to ask she was always more than happy to jump on a call.

Head of SEO 247 Blinds

I highly recommend Charlotte, she has been amazing through the whole recruitment process. Always kept me in the loop and up to date with what was going on and managed to find me a well suited role. An absolute pleasure to deal with!

Senior Paid Search Executive I Saw It First

Charlotte is the main reason I'd recommend Forward Role to friends and colleagues. Charlotte was the perfect professional when aiding me with my transition into my new role, and I felt that I was completely supported throughout the application and interview process.

Paid Social Assistant Regatta
Why Forward Role

Trusted Global Recruitment Partner For High-Growth Brands.

We're the business that built world-class teams for AO.com and Boohoo, taking them from early-stage scale-ups, through hyper-growth and IPO. More recently, companies like Next, Interactive Investor, JD Sports and Domino's choose us as a talent partner for their digital transformations. Brands with big ambition trust us to find the brightest talent to fuel their growth.

40+Expert consultants
105kCandidate connections
100kLinkedIn followers
250+5-star Google reviews
8+ yrsAverage team tenure
GPTW
Recognised by Great Place to Work UK as one of the Best Workplaces, Best Workplaces for Wellbeing and Best Workplaces for Women in 2024 and 2025.
FR Represent

Inclusive recruitment, measured.

FR Represent is Forward Role's inclusive recruitment service. It captures anonymous diversity data from candidates and reports it at each stage of a campaign, from application through to placement, so clients can see who their hiring process reaches and where it narrows.

Forward Role's focus on providing additional solutions that match our own values and focus as a business were the deciding factor in choosing them. In particular, the insight gained from the diversity & inclusion data that they provide as part of the whole recruitment campaign was aligned to our internal EDI policies.JD Group
Hear from Charlotte
Charlotte Battersby

Charlotte Battersby

Senior Business Manager, Digital Acquisition
"Recruiting in the Paid & SEO space for over 5 years now, I pride myself on the longstanding relationships I build with both candidates and clients. Finding someone their perfect role in a volatile market takes proper groundwork, but ultimately it comes down to trust; trusting me to match your personality to a business's culture, your skills to a team's structure, and your ambitions to a business's journey. That starts with the relationship we build from our very first conversation!"
Get in touch

Hiring into Digital Acquisition?

A conversation with Charlotte about a hire, a team or the market.